Employment Screening Services, Inc., is a nationwide consumer reporting agency specializing in employment background checks. Our mission is to provide employers with the highest quality employment background checks in the shortest amount of time with superior customer care.

Positions Available (Click for Details)
Accounts Receivable Clerk
Primacy Responsibilities: Posts payments by verifying and posting receipts; resolving discrepancies; dealing with customer questions.
Front Desk Administrative Assistant
The Front Desk Administrative Assistant will perform standard daily office activities to include reception, answer phones, print reports, mail preparation, etc. This position will also provide drug screen support services to ESS clients and their job applicants.
Public Record Research Specialist (PRRS)
Four primary responsibilities: Order Criminal/Public Records Searches; Search On-line Criminal/Public Record Sources; Process Criminal/Public Record Results; and, Provide Internal and External Customer Service. (Full Time M-F)
Verification Specialist
Primary responsibilities are Data Entry, Information Collection and Verification, Work Processing Handling Client Special Instructions and Customer Service. Must type 45 WPM.
Drug Screen Customer Service Representative
The primary function of the Drug Screen Customer Service Representative is to deliver drug screen support services to ESS clients and their job applicants. The objective is to provide the information and resources necessary for applicants to complete a drug screen in the shortest amount of time.
 

Employment Screening Services, Inc.

 

Accounts Receivable Clerk

  • Posts customer payments by recording check and credit card transactions.
  • Verifies validity of account discrepancies
  • Resolves valid or authorized deductions by entering adjusting entries.
  • Resolves invalid or unauthorized deductions/discounts/short payments
  • Resolves collections by examining customer payment history, coordinating contact with collections department
  • Prepares bank deposits
  • Updates job knowledge by participating in educational opportunities.
  • Accomplishes accounting and organization mission by completing related results as needed.
  • Protects organization's value by keeping information confidential.

Skills and Qualifications

Organization, Accounting, Data Entry Skills, General Math Skills, Financial Software (QuickBooks), Analyzing Information , Attention to Detail, Thoroughness, Reporting Research Results, Verbal Communication

Front Desk Administrative Assistant

Responsibilities

  • Answer/direct incoming calls to the appropriate person/department
  • Print daily reports as assigned and prep for outgoing mail or express delivery
  • Provide direct customer service commensurate with experience
  • Track/Order office supplies, coffee, etc., as directed
  • Use multiple web-based and proprietary programs to initiate, deliver, monitor and document the pre-employment drug screening requirements of ESS clients
  • Provide timely and professional support via email and phone communications to inform and instruct ESS clients and their applicants in regard to the drug screen process
  • Maintain clear and accurate written documentation of all actions taken as they relate to the execution and management of the drug screen process
  • Organize, store, and protect all personal data in a manner prescribed by ESS

Required Skills and Abilities

  • Professional verbal and written communication skills
  • Effective and courteous interpersonal and customer service skills
  • Excellent organizational skills and focused attention to detail
  • Excellent time management skills with a proven ability to meet deadlines
  • Strong analytical and problem-solving skills
  • Ability to function well in a high-paced and at times stressful environment
  • Competency with basic computer/keyboard/word processing/internet skills

Education and Experience

  • Minimum of high school diploma or equivalent

Public Record Research Specialist

Functions and Responsibilities

  • Order Criminal / Public Record Searches
    • Review employment applications to abstract multiple information sets as specified by department guidelines.
    • Order (data entry) criminal/public record searches according to department guidelines and client instructions.
    • Assist department with placing manual orders for Criminal, MVR, International Reports, as assigned.
  • Search On-line Criminal/Public Record Sources
    • Manage on-line sources and maintain search instructions for each source.
    • Conduct on-line criminal/public record searches as assigned by Supervisor.
  • Process/Record Criminal/Public Record Results
    • Abstract criminal/public record results as assigned.
    • Summarize criminal record histories as assigned.
    • Monitor past due criminal searches and request status checks from vendors .
  • Provide Internal and External Customer Service
    • Work effectively with and be responsive to other departments regarding status checks and other questions .
    • Provide quality customer service directly to job applicants and ESS clients.

Essential Skills and Abilities

  • Basic computer and word processing skills
  • Extremely accurate data entry skills
  • Effective problem-solving skills
  • Highly motivated and positive
  • Work productively under deadlines
  • Excellent written and communication skills
  • Top notch people/customer service skills
  • Extremely reliable and punctual
  • Willing to work overtime when needed
  • Minimum of high school diploma

Verification Specialist

The position of a Verification Specialist (VS) for Employment Screening Services, Inc. includes five primary responsibilities -- Data Entry,Information Collection and Verification, Word Processing, Handling Client Special Instructions and Customer Service – for the purpose of producing pre-employment screening reports for ESS clients. Keyboard minimum of 45 words per minute

  • Data Entry

    The (VS) is required to take information received from schools, employers, reference contacts, supporting documentation obtained from applicants and transfer the data into a customized report format.

    Essential Functions: The (VS) will accurately transfer, by PC data entry, information into customize data fields using Microsoft Access software.

  • Information Collection and Verification

    The (VS) is required to contact sources primarily by telephone, but also by fax and email, to confirm and collect information from learning institutions, employers, supervisors, and references.

    Essential Functions: The (VS) will call designated employer and school contacts and acquire or confirm, or attempt to acquire or confirm credentials and experience as listed on an employment application contact designated supervisors and references and ask the prescribed professional questions and obtain reference information in the manner set forth by ESS policy and procedures and take detailed notes of all information received by phone.

  • Word Processing

    Using information obtained through Information Collection and Verification, the (VS) is required to type(Word Processing using PC, Microsoft Access) education, employer, and supervisor/reference information.

    Essential Functions: Using information received by phone, email, fax, or mail the (VS) will accurately transfer and/or compose information into customized fields in the manner prescribed by ESS policy and procedures and utilize standard, professional grammar, to create well-formed sentences, words and phrases , and structure when composing narrative reference reports.

  • Handling Client Special Instructions

    Using information as submitted with an order to properly process each order.

    Essential Functions: The (VS) will accurately review all documents submitted with each order for proper handling detail oriented, required.

  • Customer Service

    Internal and External Communication Skills: Verbal and Written.

    Essential Functions: The (VS) will, during the course of performing the above duties, interact with clients, applicants and co-workers. Interactions both verbally and written are to be courteous and professional, at all times. In the event that the (VS) is unable to assist the caller, the call or email is to be directed to the VS direct supervisor,manager or the Customer Service Manager as prescribed by ESS policy and procedures.

Responsibilities

  • Use multiple web-based and proprietary programs to initiate, deliver, monitor and document the pre-employment drug screening requirements of ESS clients.
  • Provide timely and professional support via email and phone communications to inform and instruct ESS clients and their applicants in regard to the drug screen process.
  • Maintain clear and accurate written documentation of all actions taken as they relate to the execution and management of the drug screen process.
  • Learn how the drug screen process interfaces and functions with other ESS departments and personnel to ensure a seamless and efficient delivery of ESS services.
  • Organize, store, and protect all personal data in a manner prescribed by ESS.

Required Skills and Abilities

  • Professional verbal and written communication skills.
  • Effective and courteous interpersonal and customer service skills.
  • Excellent organizational skills and focused attention to detail
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to function well in a high-paced and at times stressful environment.
  • Competent with basic computer/keyboard/word processing/internet skills.

Education and Experience

  • Minimum of high school diploma or equivalent.
  • Ability to demonstrate the use of basic business English language skills.